Terms & Conditions
Last updated: March 21, 2026
Important: These Terms & Conditions are provided as a template. We strongly recommend having them reviewed by a qualified attorney licensed in your jurisdiction to ensure compliance with local laws and regulations.
1. Service Agreement
By using our services, you agree to these Terms & Conditions. We provide luxury concierge, transportation, security, and event services as described on our website. All services are subject to availability and confirmation by our team.
2. Booking & Confirmation
Bookings are not confirmed until you receive written confirmation from Sylux. A deposit may be required to secure your reservation. Deposit terms will be specified at the time of booking. All bookings are subject to our capacity and availability.
3. Cancellation & Refunds
Cancellations must be made at least 48 hours prior to the scheduled service. Cancellations made less than 48 hours in advance may incur a cancellation fee. Refunds of deposits are processed within 5-7 business days of cancellation, minus any applicable fees.
4. Payment Terms
Full payment is due before service delivery unless otherwise agreed in writing. We accept credit cards, bank transfers, and checks. All prices are in USD and do not include applicable taxes or gratuity.
5. Liability Limitations
Sylux is not liable for: (a) indirect, incidental, or consequential damages; (b) lost profits or business opportunities; (c) third-party claims or actions; (d) changes in circumstances beyond our reasonable control. Our maximum liability is limited to the amount paid for the specific service in question.
6. User Conduct
You agree not to use our services for illegal purposes or in violation of any laws. You are responsible for any illegal or harmful actions you take while using our services. We reserve the right to refuse service to anyone in violation of this agreement.
7. Intellectual Property
All content, logos, images, and materials on our website and in our marketing are owned by Sylux or our licensors. You may not reproduce, modify, or distribute any content without written permission.
8. Dispute Resolution
Any disputes arising from this agreement shall be governed by the laws of the jurisdiction in which Sylux operates. Both parties agree to attempt resolution through good-faith negotiation before pursuing legal action.
9. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of modified terms.
10. Contact Information
For questions regarding these terms, please contact us at Admin@sylux.biz or (703) 475-2964.