Legal

Privacy Policy

Last updated: March 21, 2026

Important: This Privacy Policy is provided as a template. We strongly recommend having it reviewed by a qualified attorney to ensure compliance with GDPR, CCPA, and other applicable data protection laws in your jurisdiction.

1. Information We Collect

We collect information you provide directly, including name, email, phone number, address, and service preferences. We may also collect information about your interactions with our website and services, including device information, IP address, and browsing activity.

2. How We Use Your Information

We use your information to: (a) provide and improve our services; (b) process payments and bookings; (c) communicate with you about your service; (d) send marketing communications (with your consent); (e) comply with legal obligations; (f) prevent fraud and ensure security.

3. Information Sharing

We do not sell your personal information to third parties. We may share information with: service providers who assist us (subject to confidentiality agreements); law enforcement when required by law; and business partners necessary to fulfill your service request.

4. Data Security

We implement reasonable security measures to protect your information, including encryption, secure servers, and access controls. However, no system is 100% secure. You are responsible for protecting your account credentials and passwords.

5. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at Admin@sylux.biz. We will respond to requests within 30 days.

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. Some features may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

9. International Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our services, you consent to such transfers.

10. Policy Updates

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on our website. Your continued use of our services constitutes acceptance of changes.

11. Contact Us

For privacy inquiries or to submit a data request, contact us at Admin@sylux.biz or (703) 475-2964. You may also send written requests to our address: 1500 Sansom St, Philadelphia, PA 19102.